Before starting
Before you start: identify the right entry points
Your first setup involves switching between two interfaces. The VPNKB user panel in your browser handles your account, plan, subscription, and client downloads; the installed client syncs routes and establishes the connection. The user panel is the source of your account data, while the client uses that data to connect. If no routes appear, return to the user panel to check your plan status and subscription entry instead of repeatedly changing system network settings.
Complete the account and plan steps first, then open the download area from the user panel. This guide does not provide static installers, and real subscription links are never displayed on public pages. That helps you avoid downloading the wrong platform version and keeps personal subscription credentials out of search results and chat logs. Have your usual browser ready and make sure your system can install apps, then begin by creating an account.
If you already have an active plan, skip to “Get your subscription.” To learn which situations suit IEPL dedicated routes, relays, and direct connections, read the in-depth guide to routes and streaming; this page keeps only the essential steps for your first connection.
Account
Create an account: save your username and password
Open the VPNKB account creation page and set a username and password. No email address is required, so your username will be an important credential when you later sign in to the user panel. Choose a username that is easy for you to recognize without resembling a public nickname, and create a unique password for this service. After entering the details, check twice that both passwords match before submitting the account information.
After the account is created, your browser will open the user panel or ask you to sign in again. Do not look for a subscription link yet: accounts without a selected plan typically have no usable route configuration. First confirm that the username shown at the top of the page or in the account overview is the one you just created, then open the Plans section. If the panel does not open automatically, select “Log in” from the navigation and enter the same username and password.
Store your username and password in a trusted password manager. Forgotten credentials can make it harder to review orders or update your subscription. Your personal subscription link is also account data, so do not post it on public pages, in group chats, or in screenshots. Once these checks are complete, the account step is finished; next, choose a plan based on your usage.
Plan
Choose a plan: compare by data usage
In the Plans section of the user panel, first distinguish monthly subscriptions from data packages. Monthly subscriptions reset their included data each month from the activation date. The available options are ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB; data packages last until used and never expire. If you regularly stream video, sync to the cloud, or use several devices, choose according to your actual usage rather than comparing only the one-time price.
After you select a plan, the page will show an order summary. Check that the plan name, amount, and data allowance match your expectations before continuing to payment. VPNKB supports Alipay, WeChat Pay, and USDT; the available options are determined by the checkout page. After payment, do not submit the same order again. Return to the order or account overview first and check its status; once updated, the plan details and subscription entry will appear in the panel.
If you later need a higher monthly tier, a mid-cycle upgrade converts the price difference into remaining days. For your first setup, choose a tier that covers your current needs rather than researching every change rule in advance. VPNKB offers a 60-day no-questions-asked refund; see the Terms of Use for the applicable scope and request process. After placing the order, continue to the account overview to get the subscription details for your account.
Subscription
Get your subscription: copy it from the user panel
Once your plan is active, open the account overview and look for “Copy subscription,” “Import client,” or a similar option in the subscription section. The subscription link collects the routes available to your account in a format the client can read, so you do not need to enter servers one by one. After copying it, the link is saved to your clipboard; open the client for the relevant platform and import it.
A subscription link is usually a long URL. The example in this guide is shown only to help you recognize the format, for example:
https://example.com/sub?token=YOUR_TOKEN
The address above is a placeholder and cannot be used to connect. Get the real link only from the signed-in VPNKB user panel. Do not edit its characters or paste it into a search box or public checking site. If the client reports a formatting error after copying, return to the panel, copy the complete content again, and check that no spaces or line breaks were added at either end.
One valid subscription can be used across the platforms supported by VPNKB, with no limit on simultaneous devices. To make future route updates easier, use “Add via link” instead of exporting an individual route as a static configuration. You can refresh the subscription inside the client, making it easier to stay in sync when the route directory changes.
Client import
How to import the client on each platform
Get the client from the signed-in user panel. Open the panel’s download area, choose the platform matching your current system, and install it according to the page instructions. After installation, paste in the subscription link you copied earlier. Menu labels vary by platform, but the workflow is the same: add the subscription, refresh the routes, and choose a route.
Windows: use the desktop subscription client
Choose the Windows client in the user panel and install it. When you open it for the first time, find subscription management in the sidebar or top menu, choose to add from a link, and paste the complete subscription address into the field. Save it, then click Update or Refresh; the client should display a route list organized by region.
In the route list, start with a route near the region of the service you want to use, then return to the main screen and connect. If the system asks whether it may create a network connection, confirm that the client came from the VPNKB panel and allow the required permission. After connecting, keep the client open and continue to the verification steps to check the exit location.
macOS: add the subscription in Configuration
After getting the macOS client from the user panel, place the app in the system-recommended Applications folder and open it. Go to the configuration or subscription page, choose Add Remote Configuration, and paste in your personal subscription link. Save and update it, wait for the regions and route names to appear, then choose a route suited to your needs.
During the first connection, macOS may ask you to approve network configuration access or enter your local administrator credentials. This is the normal process for creating a connection profile. After authorizing it, return to the client and connect. If the menu bar shows a connection but websites still use the previous exit location, disconnect and reconnect the selected route before checking again.
Android: sync routes from the subscription page
Sign in to the user panel and choose the Android client. Install it according to the page instructions, then open the app. Go to Subscriptions, Configuration, or Resources, tap Add, and choose to import via link. Paste and save the subscription address, then update it. When routes appear by country or region, the import is complete.
Choose a route and tap Connect; the system will show a network connection permission dialog. Confirm it, and the client will display a connection indicator in the system status area. If the list is empty after importing, check that your plan is still active, then copy the subscription link again and refresh it. Do not try to fix the issue by manually editing or deleting characters in the link.
iOS: get the client from the panel instructions
On your iOS device, sign in to the VPNKB user panel, open the download area, and follow its instructions to open the appropriate client. After installing it, return to the panel and copy the subscription link. Switch back to the client, open its subscription or configuration section, choose Add Remote Link, and save it. Once the routes sync, select the region you need.
When you connect for the first time, iOS will ask to let the app add a network configuration. Confirm it, complete the system verification, and return to the client to check the connection status. To switch routes later, you normally do not need to create another account; choose a new route in the client and reconnect. If an update fails, temporarily turn off network-switching features and refresh again.
Connection check
Connect and verify: check the exit location
After importing the subscription, choose a region based on your use case. When accessing content provided for a particular region, a route in that same region is usually the best starting point. For regular browsing or AI Tools, start with a nearby region offering a stable connection. You do not need to understand route types for your first connection; for a deeper comparison of IEPL dedicated routes, relays, and direct connections, read the guide to access and routes.
Select a route in the client, click Connect, and wait until the status changes to Connected. Then open VPNKB IP Check and see whether the current exit location matches the selected route. If the region has changed, browser traffic is passing through the active connection. You can now open the target website for a real-world check while keeping the client running in the background.
If the check still shows the previous region, fully close the check page you opened earlier, disconnect the client, and reconnect. Make sure the client is not set to “Direct” or “Bypass,” then reload the check page. Browser extensions, other network tools, or old system profiles can also change the traffic path. During troubleshooting, temporarily keep only one connection client active.
If the route connects but the target service still reports the wrong region, do not repeatedly change your account details. Switch to another route in the same target region, clear that website’s session data, and open it again. For the relationship between account region, payment region, and content region, see the relevant section of the in-depth guide.
Daily use
Daily use: refresh the subscription before switching routes
After your first successful check, daily use only requires opening the client, choosing a route, and connecting. When the route directory changes, open subscription management and update it; there is no need to create another account or copy each route again. Refresh the subscription before troubleshooting if route names differ from the user panel, a region is missing, or the client has not been opened for a long time.
Streaming, AI Tools, video meetings, and download syncing place different demands on a route. You can change regions or route types when switching tasks, but you do not need to reinstall the client. If the current connection is stable, avoid switching repeatedly during an active task. Complete an exit-location check before a video meeting or file sync to reduce interruptions caused by a mid-session path change.
Manage your account, orders, and subscription details from the user panel. When changing devices, get the client for the new device from the panel and import the same valid subscription; simultaneous device use is not limited. If your personal subscription link is exposed publicly, stop sharing it and contact support through the user panel or a ticket for guidance.
At this point, the main workflow—creating an account, choosing a plan, getting a subscription, importing the client, and verifying the exit location—is complete. For more on regional restrictions, streaming quality, route protocols, and common errors, continue with VPNKB’s in-depth reference guide; keep this page as a quick checklist when changing devices.